Fiona brings a unique blend of experience and expertise to her role as Operations Lead for eXp New Zealand. With a career spanning back to 2008, Fiona’s journey began on the front lines as a salesperson, where she honed her understanding of the intricacies of the selling process and gained invaluable insights into the challenges and opportunities faced by sales professionals.
Transitioning into operations, Fiona leverages her firsthand knowledge of the sales cycle to spearhead initiatives that optimise efficiency and productivity. Her deep understanding of the selling process allows her to design systems and processes that not only streamline operations but also enhance the effectiveness of sales teams.
Fiona’s ability to empathise with salespeople sets her apart as a leader. She recognises the importance of providing support and resources that enable sales professionals to thrive in their roles. By implementing strategies that alleviate administrative burdens and foster a conducive working environment, Fiona empowers her team to focus their energies on building relationships and driving sales.